Q: Where can I purchase replacement filters?
A: You can find it by searching Asin: B0BPRRKV2L, please support genuine product. You canalso
find it through the APETDOLA Direct shop.
Q: My pet refuses to use the water fountain, what should I do?
A: Don't worry, we recommend leaving your previous water bowl next to the new water fountain
for a while, as it will take some time to get used to it.
Q: How do I get a monthly replacement filter?
A: Apetdola filters will be available as soon as possible in early March, we invite you to wait!
Q: Why does the pet fountain produce little or no water?
A: Please check that the nozzle and filter tray are installed correctly, make sure the water level is at
least above the minimum. Otherwise wash and clean the water pump. If water washing is
ineffective, please clean the hard scale on the pump an
Q: Why is the noise level increased?
A: Please check whether the water level is at the minimum, and the impeller of the water pump is
blocked by scale or hair. We recommend to cleaning the impeller once a week to prolong its life.
Q: Hey there! Does anyone know what kind of decibels this thing puts out?
A: Absolutely LOVE this product. It's whisper quiet - you won't hear anything! Every now and then
you hear a blurp, but nothing else. The light doesn't bother us at all. I just can't say enough great
things about this product- it truly has been a
Q: My cat drinks from the bathtub faucet. Do you think he will like this? How to adjust the four modes?
A: Hello, our fur friend "Nina" can answer this question, it also loves to drink from the bathtub faucet,
but now she can't stop with Apetdola pet fountain. We're sure your four-legged baby will love it
too. You can see this video to know more. A
Q: How can I maintain the pump to extend its lifespan?
A: Hello, we recommend cleaning the pump at least once a week for a longer pump service life, you
can see more details about cleaning water pump through this video, we hope it helps you.
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