Subscribe & get 10% off your first order! 🐾 Pioneering Stainless Pet Gear🌟 Join #StainlessLove to win 6-Month Filter Supply!

FAQ

Hello Apetdola People. 

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged.

If you have any questions please send us an email at: support@apetdola.com

All
  • SL Stainless Fountain 8 Pack Filters with 32 Pre-filter Sponge FAQ (0)

    SL Stainless Fountain 8 Pack Filters with 32 Pre-filter Sponge FAQ (0)

    No data
    No data
  • Wireless Dog Water Fountain Filters 5 Pack Filters with 5 Pack Sponges Set FAQ (0)

    Wireless Dog Water Fountain Filters 5 Pack Filters with 5 Pack Sponges Set FAQ (0)

    No data
    No data
  • Apetdola SL Stainless Steel Pet Fountain FAQ (15)

    Apetdola SL Stainless Steel Pet Fountain FAQ (15)

    What is the APETDOLA FS10 Pro pet water fountain?
    The APETDOLA FS10 Pro is a stand-alone, battery-operated pet water fountain designed to allow cats and dogs to drink water more comfortably.
    Where can I place the APETDOLA FS10 Pro pet water fountain?
    You can place it anywhere your pet needs it, including the kitchen, bedroom, balcony, yard, or even while camping, as it doesn't require fixed wires.
    How long does the water tank last?
    The water tank has a capacity of 135fl oz / 4L, which can meet the drinking water needs of cats or dogs for 10-15 days, even for large breeds such as Labradors or German Shepherds.
    Is the APETDOLA FS10 Pro easy to clean?
    Yes, the cat drinking fountain is made of stainless steel material, making it easy to clean and maintain. Both the main body and the water tray are dishwasher safe.
    Does the APETDOLA FS10 Pro come with an integrated water pump?
    Yes, the integrated water pump makes keeping your pet's water bowl filled and cleaning easy, without any internal wires or hard-to-reach places.
    Why is stainless steel used in the construction?
    Stainless steel is more durable, hygienic, and longer-lasting. It's non-porous, won't get slimy or absorb odors, and is less likely to scratch or chip.
    How can I monitor the water level in the fountain?
    There's a clear water level window in front of the fountain, allowing you to see when the water level is getting low. The indicator light of the water pump also flashes red to remind you to add water.
    Is the APETDOLA FS10 Pro pet water fountain stable?
    Yes, it's not easy to knock over due to its heavy weight and anti-slip rubbers, making it sturdy against cat paw attacks.
    Does the water tray accommodate cats' needs?
    Yes, the drinking area of the water tray is more than 10cm, allowing cats' whiskers to remain above the bowl while they drink, preventing whisker fatigue.
    How do I install the APETDOLA FS10 Pro pet water fountain?
    The installation process involves soaking the filter, filling the water tank, assembling the parts, and choosing the working mode by pressing the button.
    Is the APETDOLA FS10 Pro pet water fountain quiet?
    Yes, it operates at a supremely silent 25dB, quieter than a whisper, thanks to its advanced water flow structure.
    Is the APETDOLA FS10 Pro pet water fountain safe?
    Yes, it's cordless and doesn't need to be connected to a DC power supply, eliminating worries about electric leakage or shock.
    What are the different work modes of the APETDOLA FS10 Pro pet water fountain?
    There are three work modes: Sensor Mode, Timing Mode, and Continuous Mode. It also features low battery and filter replacement reminders.
    What accessories are included with the APETDOLA FS10 Pro pet water fountain?
    The box includes the pet water fountain, main control module and pump, filter and filter sponges, TYPE-C USB cable and power adapter, cleaning set, and user manual.
    Are there any maintenance tips for the APETDOLA FS10 Pro pet water fountain?
    Yes, it's recommended to clean the water pump and impeller once a week and replace the filter sponge weekly and the filter monthly for smooth water flow.
  • SL TAP Fiters FS20 Fiters 5/10 Parks FAQ (0)

    SL TAP Fiters FS20 Fiters 5/10 Parks FAQ (0)

    No data
    No data
  • Stainless Steel Cat Water Fountain Filter, 6 Pack Filters for Cat Fountain 4.5L/158oz, Replacement Filters with 6 Layer Filtration System Food Grade for FS10 Pet Water Fountain FAQ (0)

    Stainless Steel Cat Water Fountain Filter, 6 Pack Filters for Cat Fountain 4.5L/158oz, Replacement Filters with 6 Layer Filtration System Food Grade for FS10 Pet Water Fountain FAQ (0)

    No data
    No data
  • APETDOLA FS40PRO Cat Water Fountain Stainless Steel FAQ (0)

    APETDOLA FS40PRO Cat Water Fountain Stainless Steel FAQ (0)

    No data
    No data
  • Apetdola Cat Water Fountain , FP12 PRO Wireless Pump Cat Fountain White FAQ (0)

    Apetdola Cat Water Fountain , FP12 PRO Wireless Pump Cat Fountain White FAQ (0)

    No data
    No data
  • Apetdola Cat Water Fountain , FP12 PRO Wireless Pump Cat Fountain Clean FAQ (0)

    Apetdola Cat Water Fountain , FP12 PRO Wireless Pump Cat Fountain Clean FAQ (0)

    No data
    No data
  • Apetdola SL Stainless Steel Pet Fountain FS11 PRO FAQ (0)

    Apetdola SL Stainless Steel Pet Fountain FS11 PRO FAQ (0)

    No data
    No data
  • Automatic Cat Feeder FAQ (0)

    Automatic Cat Feeder FAQ (0)

    No data
    No data
  • Automatic Cat Feeder with Camera FAQ (0)

    Automatic Cat Feeder with Camera FAQ (0)

    No data
    No data

This website uses cookies to ensure you get the best experience.